Terms & Disclosures

HomeBase Services Inc. · Uptown101
Updated October 5, 2026

These terms explain our website and apartment locating services, including Ask Grant, apartment comparisons, area research, and tour coordination. Please contact us if you need clarification before relying on information or submitting a request.

What we do

We help renters research areas, identify apartment options, compare available information, and coordinate requested tours in Dallas, Houston, and Austin. We provide apartment locating and related real estate services. We do not own or manage the apartment communities listed on this website and cannot make leasing decisions for them.

Our apartment locating service is offered without a locating fee to the renter. Participating communities may pay Homebase Services Inc a referral commission when a qualifying renter leases and correctly identifies us as the referral source. Participation and compensation can affect which communities we can service. Our results are not an exhaustive list of every apartment or available unit. Ask us about compensation and representation for your particular transaction. Website use alone does not establish an exclusive representation agreement or replace required brokerage disclosures.

Prices, availability, fees, and lease approval

Prices, specials, floor plans, amenities, policies, and availability can change without notice. Listed rents and estimates may exclude deposits, application or administrative fees, utilities, parking, pet charges, insurance, and other required or optional costs. A displayed match or price is preliminary information, not a binding offer, reservation, or guarantee.

Before applying or signing, confirm the exact unit, move-in date, lease term, total costs, concessions and their conditions, eligibility requirements, accessibility needs, and lease provisions directly with the leasing team. The property owner or management company decides approval, screening, deposits, and lease terms. We cannot guarantee approval, a particular rent, availability, a concession, or any property’s performance.

AI assistance, ratings, maps, and recommendations

Some features use artificial intelligence to organize information and suggest options. AI responses can be incomplete, outdated, or incorrect. Ask Grant may combine automated assistance with information from our team; an automated response is not a promise that Grant personally reviewed it. Ask for human assistance when an answer affects your application, lease, finances, or other important decision.

Area ratings and lifestyle recommendations combine research and editorial judgment. They describe areas rather than guaranteeing an individual apartment’s quality or your experience. Maps show approximate locations. Commute and travel times are estimates and vary with route, traffic, timing, and transportation method. Ratings and recommendations do not guarantee safety, security, suitability, future conditions, or a particular community population.

Photos, older guides, and outside information

Photos, videos, floor plans, and renderings may show model units, common areas, earlier conditions, or illustrative views rather than the unit you will lease. Older guides and videos may include former property names, dated prices, or expired offers. Confirm current conditions in person and with the property. Third-party websites, maps, and embedded media have their own terms and privacy practices; we do not control their content or services.

Tour requests and communications

A proposed itinerary or submitted tour request does not guarantee a confirmed appointment. Review confirmations and any instructions from the leasing team. Tour timing, access, and cancellations depend on each property.

When you request help or a service, we may contact you using the details you provide to respond and coordinate that request. Marketing permissions are separate from service communications; use any available unsubscribe option or contact us to ask us to stop marketing messages. These terms do not authorize unrelated marketing or sharing your information with unrelated apartment communities.

Privacy and information you submit

Our Privacy Notice explains the information we collect, how requested tours and lease confirmations are shared with your selected communities, and your choices. Provide accurate information and only information you have authority to share. Do not send Social Security numbers, banking credentials, or sensitive application documents through general chat or help forms. Submit rental applications and screening documents through the property’s approved process.

Fair housing and accessibility

We support equal housing opportunity. We do not select or exclude housing based on race, color, religion, sex, national origin, familial status, disability, or other characteristics protected by applicable law. Lifestyle preferences are for comparing location and amenities, not for selecting neighbors by protected characteristics. Contact us for accessible assistance or to communicate a housing accessibility need; the property determines and handles its accommodation process under applicable law.

Old rewards and promotions

Historical Amazon referral offers and renter reward programs shown in older material are discontinued and are not offered through this website. We do not promise a gift card, cash reward, or rebate merely for using the service. Contact us about a previously documented claim; this notice does not decide or cancel rights under an existing valid agreement.

Responsible use and limits

Use the website lawfully. Do not submit fraudulent information, impersonate others, attempt unauthorized access, or interfere with the service. Website content is provided for apartment research and coordination and is not legal, tax, investment, or financial advice. Obtain advice from an appropriate professional when needed.

We work to keep information useful, but cannot promise that the website is always available, error-free, or complete. To the extent permitted by applicable law, website information and automated tools are provided as available without a guarantee of a particular outcome. Nothing in these terms excludes obligations, liability, consumer protections, or remedies that cannot lawfully be excluded, or changes the terms of a signed lease or separate written agreement.

Brokerage disclosures

Texas Real Estate Commission Information About Brokerage Services · Texas Real Estate Commission Consumer Protection Notice

Questions and changes

We may update this page as our services change. The date above identifies the current version; changes do not retroactively alter a separate signed agreement. For questions, corrections, accessibility assistance, brokerage disclosures, or an existing reward claim, contact HomeBase Services Inc. · Uptown101 at grant@uptown101.com or request help.